8e888 Privacy Policy

8e888 is committed to protecting the privacy and security of the personal information provided to us by players and visitors. We recognise that players who use our platform entrust us with sensitive personal and financial data, and we take that responsibility seriously. This Privacy Policy sets out in plain terms how we collect personal data, the purposes for which we use it, the circumstances under which we may share it with third parties, how long we retain it, and the rights you have in relation to your data.

This policy applies to all current and former registered players on 8e888, all visitors to 8e888.lat whether or not they create an account, and all individuals who contact 8e888 through our support channels. Where we refer to "personal data" in this policy, we mean any information that identifies you or could reasonably be used to identify you as an individual, including your name, mobile number, payment details, device identifiers, and usage history on the platform.

The categories of personal data 8e888 collects, and the primary source of each category, are described below. We collect this information through the account registration process, your ongoing use of the platform, and your interactions with our customer support team.

8e888 uses personal data only for the purposes listed below. We do not process personal data in a manner incompatible with these stated purposes.

• To create and manage your 8e888 account, verify your identity and age, and process your registration information in accordance with our Terms & Conditions.
• To process deposits and withdrawals through bKash, Nagad, Rocket, and Upay, and to maintain accurate records of all financial transactions associated with your account for audit and compliance purposes.
• To deliver the games, betting markets, promotions, and other services available on the 8e888 platform and to personalise your experience based on your preferences and usage history.
• To detect, prevent, and investigate fraud, money laundering, unauthorised account access, bonus abuse, and other prohibited activities as defined in our Terms & Conditions.
• To comply with applicable laws and regulatory requirements, including anti-money-laundering obligations, age verification requirements, and any lawful requests from competent authorities.
• To send you service-related communications, including account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional offers and bonuses. You may opt out of marketing communications at any time by contacting our support team.

8e888 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform the contract between you and 8e888, including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing is necessary to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and lawful requests from competent authorities.
• Legitimate interests: Processing is in the legitimate interests of 8e888 for fraud prevention, security monitoring, and platform improvement, provided these interests are not overridden by your data protection rights.
• Consent: Where processing is based on your consent — for example, sending you marketing communications — you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We may share your personal data with the following categories of third parties in the following circumstances:

• Payment processors: We share financial transaction data with bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals. Each payment processor operates under its own privacy policy and is independently responsible for data it holds.
• Game providers: We share anonymised session data (game type, stake amount, result) with our game studio partners — including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi — for the purpose of game delivery, technical support, and fair-play certification.
• Regulatory and law enforcement authorities: We will disclose personal data to competent authorities where required to do so by applicable law, court order, or lawful regulatory request. We will notify you of any such disclosure to the extent permitted by law.
• Fraud prevention and KYC service providers: We may share identity verification data with specialist third-party KYC and fraud prevention providers where required to meet our anti-money-laundering and age verification obligations.

When you make a deposit or withdrawal on 8e888, your transaction is processed through your chosen mobile financial service — bKash, Nagad, Rocket, or Upay. 8e888 does not store your full mobile wallet PIN or password at any point. We record the mobile wallet account number associated with the transaction, the transaction amount in BDT, the date and time of the transaction, and the transaction reference number returned by the payment provider.

Financial transaction records are retained for a minimum of 5 years to comply with anti-money-laundering record-keeping requirements. During this period, transaction data may be accessed by our compliance team in connection with a regulatory audit or investigation. After the retention period expires, financial records are securely deleted. Your financial data is never used for marketing purposes and is never shared with third parties for commercial gain.

8e888 uses cookies and similar local storage technologies to operate the platform and improve your experience. We use three categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and responsible gaming tool configurations. These improve your experience but are not essential to core platform operation.
• Analytics cookies: Used to understand how players interact with the platform in aggregate — which pages are visited most, where players encounter friction, and how game features are used. This data is anonymised and used solely to improve the platform.

Most mobile browsers allow you to manage cookie preferences through the browser settings menu. Disabling strictly necessary cookies will impair platform functionality. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.

8e888 does not retain personal data for longer than is necessary for the purpose for which it was collected, subject to any applicable legal minimum retention requirements. Our retention periods by data category are as follows:

• Account data (identity, contact, KYC documents): Retained for the duration of the active account relationship plus 5 years following account closure, to comply with anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with applicable financial record-keeping requirements.
• Technical and usage data (cookies, session logs, device identifiers): Retained for a maximum of 13 months from the date of collection, after which they are automatically purged or anonymised.

Subject to applicable law, you have the following rights in respect of the personal data 8e888 holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: You may request a copy of the personal data 8e888 holds about you, together with information about how it is used and with whom it is shared. We will provide this in a commonly used electronic format.
• Right to rectification: If you believe any personal data 8e888 holds about you is inaccurate or incomplete, you have the right to request correction. We will correct any confirmed inaccuracies promptly.
• Right to erasure: In certain circumstances — for example, where processing is no longer necessary for the purpose for which data was collected — you may request deletion of your personal data. This right is subject to our legal retention obligations; we may be required to retain certain data even after a deletion request.
• Right to object: You have the right to object to processing of your personal data where that processing is based on our legitimate interests. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before withdrawal.

Please note that some rights are not absolute and are subject to exceptions under applicable law. For example, we may be unable to delete certain data that we are legally required to retain, or where deletion would prejudice the rights and freedoms of others. We will always explain the reasons if we are unable to fulfil a request in full.

8e888 implements appropriate technical and organisational measures to protect the personal data we hold against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the 8e888 platform, encrypted storage of all sensitive personal and financial data at rest, role-based access controls that restrict staff access to personal data on a need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and automatic session timeout to reduce the risk of unauthorised access to inactive accounts.

Notwithstanding the above, no data transmission over the internet or mobile network can be guaranteed to be 100% secure. While we take all reasonable precautions to protect your data, we cannot guarantee the absolute security of information transmitted to or from the platform. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

8e888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this policy, we will update the "Last updated" date at the top of this page. Where the changes are significant, we may also notify registered players via their registered contact details.

Your continued use of the 8e888 platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 8e888 processes your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days. Our support team operates on Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]